Frequently Asked Questions
Find answers to common questions about our fine jewelry and services
How do I determine my correct ring size?
We offer a complimentary physical ring sizer that can be mailed to your home, or you can use our online sizing guide for an immediate estimate.
Are your diamonds ethically sourced?
Yes, all our diamonds are conflict-free and sourced through the Kimberley Process. We also offer lab-grown diamonds and recycled gold options.
Do you offer custom jewelry design?
Absolutely. Our designers work one-on-one with you to create a unique piece that reflects your personal style and story.
Can I have my jewelry engraved?
We offer professional engraving services for most rings and pendants. Contact us for character limits and font options.
How should I care for my Ken & Dana jewelry?
We recommend a professional cleaning every six months. At home, use mild soap and warm water with a soft-bristled brush.
Do you offer appraisals for insurance purposes?
Every engagement ring and high-value piece comes with a detailed retail replacement appraisal for your insurance provider.